Date Thursday 10 Jul 2025
Time 9:30 AM – 7:00 PM
Venue Grant Thornton UK, 8 Finsbury Circus, London EC2M 2AF
Details
This carefully curated event is designed to provide ABTOT and BCH Members and Associates with valuable insights, practical guidance, and opportunities to connect with peers and leading voices across the travel, finance, legal and operations.

We’re proud to introduce Grant Thornton as our venue sponsor as well as having Nicola Sartori Partner & Head of Customer Industries, Grant Thornton and Samantha Bradbury, ABTOT Membership Director as your moderators for the day.
As the travel landscape continues to ever shift, one thing is certain — staying informed is more important than ever. This forum brings together experts who will share their perspectives on the challenges and opportunities shaping our industry over the next 12 months.
Agenda
9:30 – 10:00 Networking and Registration
10:00 – 10:05 Welcome to ABTOT’s First all-day Forum
- Nicola Sartori Partner & Head of Customer Industries Grant Thorton UK
- Samantha Bradbury Membership Director ABTOT.
10:10 – 10:40 Navigating Uncertainty: The Economic Outlook for the UK in 2025 and Beyond
- Frances Haque Chief Economist Santander UK
10:40 – 11:10 Financial Trends, M&A landscape, Business Management
- Chris Photi, White Hart Associates Consultancy
- Stewart Lambert, Firebird Partnership
11:10 – 11:40 Future of Travel VAT and TOMs
- Karen Robb, VAT and Indirect Tax Partner Grant Thorton
- Yvonne Chappell, Corporate and International Tax Grant Thornton UK
11:40 – 11:55 Coffee break & networking
11:55 – 12:45 Risk, Safety and Crisis Management in a rapidly changing world
- Safety Management Systems for resilient travel organisations
John Telfer, Consultant Sanderson Phillips
- Critical Incidents how to avoid them
Chris Gallant, Director Pharos Response
12:45 – 13:10 Common H&S claims and how to manage them
- Claire Mulligan Partner Head of Travel Kennedys
13:10 Morning Summary
- Nicola Sartori
13:15 – 14:00 Lunch & Networking
14:00 Welcome back
- Samantha Bradbury Membership Director ABTOT
14:05 – 14:30 Reflections on how sustainability and climate change can affect the travel industry.
- Wendy Whewell Head of Sustainability and Climate Change Santander UK
14:30 – 14:55 Package Travel Regulations, where are we now?
- Jo Kolatsis, Director Themis Advisory
14: 55 – 15:15 Selling and travelling into Europe: what you need to know.
- Matt Gatenby, Senior Partner Travlaw
15:15 – 15:30 Coffee & Networking
15:30 – 16.00 Important points for your Supplier Agreements
- Claire Ingleby Director mb Law
16:00 – 16.45 Final legal panel/Q&A
Panel:
- Jo Kolatsis
- Matt Gatenby,
- Claire Ingleby
16.45 Summary of the day
- Samantha Bradbury
16:55 – 19:00 Drinks and Networking
