How to make a complaint

  • If you have had a poor experience with an ABTOT travel member we suggest you contact them directly to discuss your complaint.

    If this does not resolve the matter, we offer an arbitration service to settle disputes between ABTOT members and their clients. This is administered and managed independently by Dispute Settlement Services Limited. You can contact them HERE.

  • Directory of members

    Click below to check if your Travel Company is an ABTOT member

    Find an ABTOT protected member