Events

  • Webinar: The all-new Cashflow Masterclass

    Date Wednesday 25 February 2026 Time 10:00 – 11:00 Online Teams Meeting In travel, cashflow is rarely smooth. You take deposits now, settle suppliers on their schedules, and margins can move between the day customers book and the day you pay. With demand and costs still shifting in the sector, finance teams are under pressure […]

  • Members Webinar: Defusing Customer Complaints

    Date Wednesday 3 December 2025 Time 10:00 – 11:15 Online Teams Meeting Attending our Members Webinar: Defusing Customer Complaints will give you the tools and techniques to deal with verbal, written and online complaints effectively. This webinar is ideal for Members who want to learn best practices on how to handle customer complaints and be […]

  • Members Webinar: Risk Management

    Date Thursday 20 November 2025 Time 10:00 – 11:30 Online Teams Meeting Following on from the successful Health & Safety Management and How to Manage Claims presentations at the ABTOT Forum earlier this year, we are pleased to announce that Claire Mulligan, Partner, Head of Travel, Major Injury & Casualty DWF (formerly Kennedys) has brought […]

  • Members Webinar: Preparing Customers for the EU Entry/Exit Scheme (EES)

    Date Wednesday 1 October 2025 Time 14:00 – 15:00 Online Teams Meeting Since the EU confirmed the phased launch of  EES we have been working closely with UK Government officials to understand the implications for Members and their customers. We are now pleased to confirm this dedicated Members webinar with officials from the Department for Transport […]

  • Faremine: Members lunch and learn webinar

    Date 16 September 2025 Time 12:30 – 13:30 Online Teams Meeting Faremine  are a flight consolidator, specialising in scheduled flights and have 1000s of negotiated fares from all the world’s major Airlines. They have over 40 years of experience in the industry, and have gained a reputation for their integrity, excellence and innovation. They understand what Members […]