We are a specialist consultancy offering health, safety and crisis management services primarily to the travel, leisure and education sectors. This includes tour operators, travel agents, adventure holiday companies, independent schools, youth, student & school travel organisations and sports teams and their tour companies.
tranquilico has been successfully operating since 2008 and we celebrated our 10thanniversary last year
Our main focus is preparing crisis management policies, procedures and training and assisting with crisis response.
In addition, tranquilico.com installs health & safety due diligence safety management systems and provides auditing and incident investigation services.
Our use of the innovative e-pass system also allows tour operators to carry out H&S self-assessments on overseas suppliers for a very cost effective price. (Accommodation, Transport, Aviation & a plethora of Higher Risk Activity suppliers)
Our two Directors have extensive experience in this sector within travel having worked for Thomson, MyTravel & Thomas Cook, primarily dealing with Health & Safety and Crisis Management issues affecting these businesses.
tranquilico is an ABTA business partner, an AITO affiliate member, a supplier to LATA, crisis management consultant to ATTA and an ABTOT Associate.
Our second simulation with Tranquilico was excellent and gave us the opportunity to put into practice the advice they gave us at the first. For three hours we were kept very much on our toes and Colin and his team tested us with new situations that we hadn’t previously considered – an invaluable exercise.”
Sophie Wright, Operations Manager, Martin Randall Travel
Colin and Mick from Tranquilico provided a really thorough and in-depth review of our safety management system along with identifying additional areas of our operation that would benefit from being audited. Their expertise and professionalism, along with an ability to work with you and co-create a solution rather than a black & white process was a welcome approach.
The follow up to this was six training sessions throughout Europe with our managers and their teams on health and safety management along with practical audit and accident & incident scenarios. Their approach was flexible and totally adaptable to each group and our delegates left with some easy to understand messages. Many of our representatives commented on how much more confident they felt having been through the session with Tranquilico.”
Ed Pyke, Operations Director, Simpson Travel
On behalf of the Kuoni team I would like to thank you for facilitating such asuccessful Crisis Management session. It was above all an extremely informative, enjoyable and valuable session and the survey results clearly indicate that candidates both enjoyed the session and took a lot from it, despite the pressure they felt during the table top exercise. Your understanding of the subject and the challenges faced during a crisis was invaluable and your approach and delivery was spot on. Once again, thank you for making the session such a success and we will be in touch soon.”
Jane Sebuliba, Manager Customer Experience, Kuoni UK
tranquilico helped us to improve our safety management system for travellers across the club, including first team, ladies team, academy, scouts and day to day business travellers. We now have robust safety policies and procedures as well as excellent crisis management plans for any incident which could occur overseas. tranquilico also helped us to recruit a full time member of staff to manage our Travelsmart programme. I would have no hesitation in recommending their services.”
Philip Holliday, Vice President Travel, Liverpool Football Club