Retailer or Organiser?

  • Under the 2018 PTR it remains possible to act as a pure retailer (travel agent) for a package of another organiser. A retailer must disclose to the consumer that they are the agent of the organiser and there must be a suitable agency agreement in place between the retailer and the organiser. In this scenario the retailer is unlikely to be responsible for the financial protection of the booking so ABTOT membership is not suitable. However, retailers who add other travel or holiday services to another organiser’s package will themselves then become an organiser, and ABTOT can offer membership with financial protection in these circumstances.

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