Case study

  • Jim Maynard, CTC Cycling Holidays Limited

    Cycling UK, formerly the Bicycle Touring Club and Cyclists’ Touring Club, was founded in 1878 and is the largest cycling organisation in the UK. Cycling UK has championed the cause of cycling for well over a century, promoting all forms of cycling, protecting the interests of existing and would-be cyclists, and seeking to inspire people of all ages, backgrounds and abilities to discover the joys of cycling. It is an independent, democratic and expert organisation, with diverse activities reflecting the commitment of its members, volunteers and partners.

    Up until the early ‘90s some members had been organising holidays, many with flights included, without a proper understanding of the regulations. Jim was asked to set up a new travel organiser company and to get a proper framework in place to arrange holidays going forward. CTC Cycling Holidays Limited was formed and obtained an ATOL with the CAA. Jim was introduced to Travel & General Insurance (t&g) by the CAA and they provided the ATOL bonding that was needed at that time.

    In additional to flight inclusive packages, CTC also arranged non-flight inclusive packages and Jim was therefore introduced to ABTOT. Jim tells us “For a new travel organiser with very little resource and knowledge it was ideal – it was the most economical way of meeting our financial protection requirements under the Package Travel Regulations. Up until then ABTA had had the monopoly on this and was very expensive in comparison.

    ABTOT helped me understand what was needed, and as a small organisation catered to my needs – it was a perfect fit. 17 years on and I am still happy at ABTOT; the application process is straightforward, and ABTOT provide everything we need from a travel trade association. ABTOT are always happy to be on the end of the phone and talk to me.

    In addition, I have an excellent relationship with t&g, who help me with any insurance queries I come across.”

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