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what to do in the event of failure

In the unfortunate event of a claim it is necessary for a 'rescue and repatriation' service to start immediate operation.

In order to administer a claim, ABTOT requires members to maintain and keep up to date booking records of all transactions throughout the duration of membership. These records will be requested upon notification of the operator's failure.

In the event of any claim, ABTOT would need documentary proof of any payment made by the client to the tour operator (e.g. invoices and receipts)